Privacy Policy

General Information

At Sofía Sunyer we are committed to protecting your privacy and ensuring that your personal data is treated responsibly, securely, and in accordance with the applicable legislation, including Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD). This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website www.sofiasunyer.com.

We recommend that the User carefully read this Privacy Policy each time they browse the Website, as it may be subject to modifications.

The data controller for the personal information collected through this website is Sofía Sunyer, based in Madrid, Spain. If you have any questions about how your data is used, or if you wish to exercise your rights, you may contact us at info@sofiasunyer.com.

What Data We Collect

We only collect the information that you voluntarily provide when you contact us, such as your name, email address, or phone number, as well as any other details included in your inquiry. Additionally, some technical information may be automatically collected through cookies, such as your IP address, browser type, or browsing behaviour, which helps us improve the functionality of our website.

Purpose of Data Processing

The personal data we collect through our website is processed exclusively for purposes directly related to the services we provide. Specifically, the data may be used to respond to inquiries, prepare and send estimates, manage orders, and maintain communication throughout the creation of a jewel.

We may also process certain technical information collected automatically, such as cookies, in order to improve the functionality and browsing experience of the website.

Your data will not be used for purposes unrelated to these, nor will it be subject to automated decision-making or profiling. Under no circumstances will your personal data be sold, rented, or transferred to third parties for commercial purposes.

Purpose of Data Processing

We may also process certain technical information collected automatically, such as cookies, in order to improve the functionality and browsing experience of the website.

Lawful Basis

The processing of your personal data is based primarily on your consent, which you provide by contacting us or submitting your details through the website. In situations where we work on the creation of a jewel or a personalised service, processing may also be necessary for the execution of a contract. In addition, certain processing may be required to comply with legal obligations.

Data Sharing

Your personal data will not be shared with third parties except when legally required or when it is essential for the provision of our services, such as with IT or hosting providers under strict contractual obligations of confidentiality. We do not carry out international data transfers outside the European Economic Area.

Your Rights

As a user, you have the right to access, rectify, and delete your personal data, as well as to request the limitation of its processing, object to its use, or request its portability. To exercise these rights, you may contact us at info@sofiasunyer.com. Likewise, if you consider that your rights have been infringed, you may file a complaint with the Spanish Data Protection Agency (AEPD).

Security

We apply technical and organisational measures designed to guarantee the confidentiality, integrity, and availability of your data, and to prevent its alteration, loss, or unauthorised access.

Cookies

Our website uses cookies to improve navigation and to analyse traffic in order to enhance user experience. For more detailed information, please refer to our Cookie Policy.